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Managed iT Services Toronto

"365 iT SOLUTIONS has provided us with predictive monthly IT budget costs with no surprises or downtime. Our former managed IT services provided adequate services however our businesses did not align and they could not take our company to the next level. 365 iT SOLUTIONS delivered us the right IT solution plus a compete business plan on all future business needs.”

Testimonials

What Our Clients Say About Us

We simplify IT to help
businesses reach their goals.

Growing businesses require the latest technology and IT support to function efficiently and keep up with the competition. For small to medium-sized businesses (SMBs) like yours, it can be difficult to manage the ongoing cost of technology and the support needed to use and maintain it.

365 iT SOLUTIONS offers simplified reliable proactive IT management and maintenance through Managed IT Services!

Our industry leading proactive Managed IT Services program gives you the benefits of a Managed IT services provider (MSP) team to handle your relationship for all your software and hardware needs while removing the expense of doing it all in-house.

365 iT SOLUTIONS is your proactive Managed IT Services trusted partner and IT department.

As your IT support services
partner, you will have the
following advantages:

  • Experience greater business productivity through reduced downtime with our professional proactive 100% Canadian IT support technical team.
  • Focus on your strengths by allowing you to capitalize on more business opportunities while we proactively handle all of your IT support, IT maintenance, and IT network infrastructure needs proactively.
  • Get more value from your IT investment and complete your entire Return on Investment (ROI).
  • With industry leading strategic IT consulting and IT solutions, we can open up new doors and business opportunities for your business to be competitive.
  • Safeguard your business. Your IT network is safe from the latest cyber threats.
  • Rest easy – our IT support services will provide you worry-free IT and make IT simple. No guess work, no surprises.
  • Unlimited Remote and Onsite Help-desk IT support services for all your corporate users.
  • Simple predictable level monthly rates for all your IT support services. No hidden fees or surprises.

Managed IT Services has been helping competitive organizations to stay competitive in today’s competitive economy. Your bigger competitors benefit from economies of scale, receiving discounts on high-volume orders and getting new customers by passing on these savings, putting your business at a disadvantage. But now you can compete at a higher level by obtaining your managed IT services from 365 iT SOLUTIONS, saving you money and getting your business back in the game.

We deliver managed IT services Toronto! You can trust 365 iT SOLUTIONS to deliver industry leading managed IT services and IT consulting that will ensure your business needs and goals are met. Our 100% Canadian team will ensure a stable and secure iT environment.

Our industry leading proactive managed IT services support model will eliminate business disruptions, reduce your cyber risk, and give you peace of mind knowing that your networks are always secure and operational with no surprises or unexpected expenses.

Contact us today to talk about our Managed IT Services Toronto program. Our IT consultants will show you how to begin reaping the benefits of being proactive with your managed IT services including IT support services and proactive IT management!

Custom-fit technology IT solutions

24/7 iT Support Services

Our industry leading iT support services technical team are available 24/7 via email, telephone, on-site or remote to provide the best iT support services and managed iT services. Our 100% Canadian iT support technical team can act as a full-service iT department for your business without the added cost of hiring and staffing a team from scratch. Best of all, our remote iT support offers you the peace of mind knowing you’re covered 24/7 without the added cost of managing your own IT department.

Systems Administration

Absolute management and maintenance of your operating systems, database servers and applications.

iT Security

Protecting your network and data with full-security solutions, including firewall management, centrally managed virus protection, VPNs, intrusion detection monitoring and more.

We use technologies from ESET, Barracuda, Malwarebytes, SonicWall and Cisco to protect the integrity and security of your important data and prevent risks to your business continuity.

Deployment, Support & Design

We find the right custom-fit IT solution to fit your specific business demands and goals. From finding the right software development partners, to legacy systems migration, to hardware sourcing, IT maintenance and IT support. We listen to our clients and build custom IT solutions that are cost effective and match their business goals.

365 iT SOLUTIONS is committed to making iT simple and easy. We offer hassle free and worry free IT that ensures our clients are getting the best technology in the industry. Our professional iT technical support team will provide expert iT consulting, managed IT services, and tech support services.

We make iT make sense in simple English. No tech talk.

365 iT SOLUTIONS is Toronto’s leading iT consulting firm offering industry leading Managed IT Services, IT Support Services, IT Outsourcing, Remote IT Support, Cloud Services, Cloud Storage and VoIP services.

frequently asked questions

A managed IT services provider is defined as services delivered by a third-party IT contractor (i.e. a managed services provider) on behalf of the client. The managed service provider retains responsibility for the clients IT service, hardware, and software in such an arrangement. To receive managed IT services, the client will pay a service fee every month for the term of the contract. A managed IT services solution is a variety of technical services. The main goal is to shift the responsibility for daily IT management from the client to the managed services provider. By using managed IT services, organizations will be able to focus on their core business instead of involving themselves in daily proactive IT management and technical support issues. Another advantage is the company will have predictable pricing from their managed IT services service provider.

Managed Service providers (MSPs) can assist in relieving internal IT departments and internal IT staff in their daily duties. This will help complement the internal IT department with IT demands that they do not have the capacity to handle. Managed IT services providers also have the capability to completely replace an internal IT department. Managed service providers (MSPs) provide specific IT technical knowledge and IT skills that might otherwise be inaccessible to businesses. Managed service providers (MSPs) can help ensure that IT issues are taken care of 24 hours a day, seven days a week. A company should ensure that all potential Managed Services Providers (MSPs) they work with are compliant with the regulatory authorities and adhere to data security and privacy standards including The Personal Information Protection and Electronic Documents Act (PIPEDA), CyberSecure Canada, and BC Privacy Act.

The cost of managed IT services differs depending on the type of service you receive for your business. If your organization prefers a break/fix service model, you will only be required to pay one price for the time used and there is no service-level agreement (SLA) to respond to a request. Based on managed IT services in Toronto, the average rate for organizations will be between 50 and 200 dollars per device per month depending on the device (server, desktop, etc), size of your organization, complexity of your IT infrastructure, and what software or services are included in your monthly managed IT services agreement. This would also include a service-level agreement (SLA) which a managed IT services provider must respond within a set amount of time. To get managed services for your organization, you will have to pay on average between 50 and 75 dollars per month per user based on the needs, services, and requirements included. There is no one size fits all. All managed IT services need to be customized according to your organization’s needs and goals.

Managed IT services provide organizations proactive IT services including IT management, IT monitoring, IT technical support, IT deployment, and IT reporting for the entire IT infrastructure including the IT network, IT security, and IT cyber security training services.

A managed IT service provider will help your business by improving employee and business productivity. The managed IT services provider will ensure that your staff is focused on their daily duties, improve company productivity, help your organization to have predictable budgets, and ensure all your companies IT needs are handled by experienced IT support specialists.

It is crucial to understand that each managed services provider offers a different range of services. It is extremely important for organizations to carefully examine managed IT services agreements to ensure that your organization clearly understands what the managed services will provide as a monthly fee and what is a billable extra? 

Here are a few of the services that a managed services provider may provide:

  • Proactive network security and risk analysis 
  • Proactive network testing and monitoring
  • Proactive data storage and data backups
  • Proactive system updates and software patches
  • Proactive network monitoring and management
  • Proactive desktop and server monitoring, reporting, and management
  • Proactive help desk technical support

Managed IT services is a term used to describe a variety of information technology (IT) services that a third-party contractor provides to a client. A managed IT services agreement means that the managed service provider retains responsibility for proactive maintenance of IT systems, software, and hardware on behalf of the client. The client pays a flat monthly fee in exchange for the technical services. The idea behind the managed IT services concept is that every managed service provider takes on the burden of proactively managing and monitoring the IT infrastructure for the client. While there are a number of different types of managed IT services available, all address a specific set of technology. Organizations will benefit from a managed services provider partnership as they offer predictable monthly pricing as well as the assurance that they are able to concentrate on their core business concerns rather than having to worry about managing their IT infrastructure and cyber security.

There are many types of managed services examples. There is no one size fits all and all successful managed IT services providers will create customized plan to address client’s needs. Examples of managed services include data center management, network management, mobility management, infrastructure management, backup and recovery management, cloud services, security services, communication management, and cyber security management as some key services offered by managed service providers in Toronto.

Organizations looking to improve their competitive advantages look at an effective managed IT service provider.  This allows them to find a solution that will improve their business productivity and increase their cyber security. Managed IT service providers can help organizations achieve their business goals and improve service delivery, increase productivity, and increase system reliability.

The most important difference between IT staff augmentation and managed services provider is as follows. Staff augmentation is an approach in which you keep control over all processes. Those that use managed IT services providers allow the MSP to take the responsibility for most aspects of the client’s IT infrastructure, cyber security, and other technology functions.

Managed IT services providers (MSPs) offer organizations the convenience of having their IT infrastructure including hardware, software, and cyber security proactively monitored and maintained around the clock. Managed service providers in Toronto (MSPs) also provide organizations with advanced cyber security solutions that will detect security vulnerabilities and cyber security threats in your network around the clock. As part of the responsibility of managed IT services providers (MSP), they also provide the necessary resources to fix any threats that may affect the organization in a negative way.

A managed service provider can improve business operations by proactively managing and monitoring an organization’s servers, routers, firewalls, desktops, and other technology. Any business, whether it be a large corporation, small company, non-profit organization, or government agency, may face issues with proactive management of technology services, technical support, cyber security and user training. Managed service providers (MSPs) take care of a customer’s IT infrastructure and end-user systems proactively to ensure maximum uptime and cyber security protection.

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