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Latest Ransomware Trends for Businesses

Businesses are often targeted by ransomware and cybercriminals as they continue to try and find any weakness in your cyber security with the latest ransomware trends for businesses.

How will this latest ransomware trends for businesses article help you?

  1. How much will ransomware cost your company?
  2. How have ransomware techniques evolved over the time?
  3. What damages can ransomware attacks cause?
  4. What can a company do to prevent ransomware?

To combat various ransomware variants that try to reach your company every day, your company may need to employ other cyber security measures. Ransomware attacks hit 25 percent of businesses and there is an attack every 11 seconds according to Cybersecurity Ventures.

Despite protecting your devices against these cyber security attacks, you company can still be vulnerable to other types of cyberattacks such as unpatched systems and exploitation by malware.  Companies need to address several cybersecurity risk factors such as poorly secured Remote Desktop Protocols (RDP), online services, unpatched operating systems, and outdated cyber security software.

Ransomware gangs often take advantage of outdated security solutions and the lack crucial protection layers. Toronto managed IT services will always take a layered approach to cybersecurity.

Make sure you choose a solution that has multiple cyber security layers and is powerful. Investments are also required for effective IT security. Here are some reasons to take ransomware more seriously against your IT security budget.

Latest Ransomware Trends for Businesses 3

The cost of ransomware is increasing

Daily you will read about ransomware attacks and the latest ransomware trends for businesses.

The cost of ransomware damage has increased dramatically in recent years. Over 200,000 machines worldwide were infected by WannaCry ransomware in 2017. NotPetya, a ransomware-like virus, was released by the TeleBots group a few weeks later. Major banks, utilities, and telecommunications services were affected by the cyber security incident as well as irretrievably destroying data. A flaw in the decryption mechanism prevented even paying the ransom. Over $10 billion worth of damage was caused by NotPetya, the most devastating cyberattack in history.

Ransomware cyberattacks are not limited to big companies as Infrascale reported 75 percent of executives from small companies being affected by ransomware attacks and 73 percent paid the ransom to recover their data.

Economic and business damage is caused by ransomware. Data recovery costs of $10 million and lost revenue of $8 million were incurred in the case of the Baltimore administration that was attacked by ransomware.

In hospitals, universities, and airports, ransomware often targets vulnerable and misconfigured systems in municipalities, universities, and airports. Often, millions of dollars or even hundreds of thousands of dollars are requested.

Most companies turn to IT services Toronto to lower the chances of cybersecurity attacks.

Latest Ransomware Trends for Businesses 1

Aggressive cyber attackers are on the rise

Cyberattacks have changed as hackers and cyber criminals have been innovative.

Spam emails were the main distribution channel for ransomware before it started targeting organizations. In most cases, victims were asked to pay a few hundred dollars to decrypt their data.

The cybercriminal attackers had to alter their strategy as it was not paying off. Misconfigured services and remote access are the targets of highly organized cyber criminals gangs. Each company is asked to pay a different ransom. Criminals also started negotiating individual ransoms. Botnets are delivering nasty ransomware packages faster and more efficiently.

Previously cyber criminals would deliver a short message saying you needed to pay $300 to a bitcoin wallet. You must negotiate the price for decryption with the cybercriminals who will leave simple text files on your computer. These landing pages are only available on the dark web to keep their operators anonymous.

Cyber criminals are aggressive but managed IT services Toronto provider can proactively address these concerns.

Latest Ransomware Trends for Businesses 4

What are some cybersecurity trends for ransomware?

  • Ransomware attacks are primarily aimed for open ports including remote desktop protocol (RDP). Remote desktop protocol (RDP) has been actively hacked including Citrix VPNs exploits.
  • The demand for ransomware has increased. DDoS attacks are now launched against your website in addition to encrypting your data and stealing it.
  • Organizations will not be able to hide cyber security breaches as they now must report the names of the victims and the stolen data.
  • Print bombing is one method used by ransomware groups to increase pressure as they print ransom requests on all available printers within the company’s network
  • Cold calling by ransomware gangs has been taking place also using contract call centers to handle most of these calls.

Your company will be destroyed by ransomware

Paying the ransom is not the end of ransomware as you must account for downtime, loss productivity, financial losses, and disruptions.

Ransomware incidents have become even more dangerous due to the combination of data encryption and data exfiltration. The cyber attackers not only encrypt your data, but they also deny access to prototypes, company patents, research, or they will sell that information on the dark web. Your company may be fined for not protecting the sensitive data of its employees and customers.

What can your company do to prevent ransomware?

  • Strong passwords and multifactor authentication must be used.
  • Regularly backup your data must be performed onsite and offsite.
  • Operating systems must be patched proactively.
  • All software and apps must with updated.
  • Sandboxing can reduce cyberattacks of by adding another defensive layer.
  • Proactively train your employees to recognize and understand cyberthreats.

365 iT SOLUTIONS  is CyberSecure Canada certified and award-winning managed IT services Toronto.

Our complimentary data breach scan will be able to check the darkweb to see if you have been compromised.

We are a boutique Toronto IT consulting firm specializes in award winning Managed IT ServicesBusiness continuity and disaster recovery (BCDR)IT Support ServicesIT Outsourcing Services, Managed Security ServicesTech Support Services,  Cyber Security Training and Dark Web Monitoring, and Cloud Services.

We Make IT Simple!

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Top 10 questions for Managed IT Services for Law Firms

In today’s challenging market, law firms are faced with an array of technical options and cyber security however here are the top 10 questions for managed IT services for law firms.

To find managed IT services for law firms who satisfies both business needs and professional obligations, a law firm must do their due diligence no matter if a private IT consulting firm or a public providers like Amazon Web Services and Microsoft Azure.

Law firms have a high risk and can suffer disastrous consequences from the “one-size-fits-all” approach to managed IT services and cloud services. The select managed IT services for law firms must be knowledgeable about the law firms professional needs around technology.

Top 10 questions for Managed IT Services for Law Firms 4

To assist in selecting a managed IT services for law firms, here are the top 10 essential questions:

  1. HOW MUCH EXPERIENCE DO YOU HAVE WITH MANAGED IT SERVICES FOR LAW FIRMS?

Managed IT services providers are now adding cloud IT services to their suite of services.  The law firm needs to know how long the managed IT services provider has been providing their managed services and cloud services solution. They also need to know how many clients they have under management, what certifications, and certified training. This will indicate how much of the business is dedicated to their managed IT services.

  1. ARE YOU EXPERIENCED WITH PROVIDING MANAGED IT SERVICES FOR LAW FIRMS?

Law firms need to ensure they work with a managed IT services provider that is legal-specific since their IT needs differ from other professional organizations.  They need to ensure their IT consulting and technical support solution is compatible with the law firms legal software.  You also need to check references as well as relationships with their software vendors. Law firms need a managed IT services provider and cloud services provider who understands their processes, procedures, and cyber security. The volume of incoming and outgoing documents in litigation firms is exceptionally high.  Managed IT service providers that do not have experience cannot offer the scanning and indexing capabilities of management software like Primafact. These needs must be anticipated by the provider.

  1. HOW WILL MANAGED IT SERVICES SECURE THE LAW FIRMS DATA?

Only a professional Canadian data centres meet the strict requirements of law societies and cyber security insurers.  There are features that cannot be provided by office-based server rooms unless there is a very high IT budget such as biometric access controls, fire suppression, air cooling, and unlimited backup power. The managed IT services for law firms provider will be able to provide centrally managed next-generation antivirus with artificial intelligence, regular patching, endpoint management, firewall management, and mobile device management.  They should also ensure that all your data is in transit encrypted.  All organizations need to ensure that remote access be on and configured with two-factor authentication.

Top 10 questions for Managed IT Services for Law Firms 3

  1. WHERE WILL THE MANAGED IT SERVICES HOST THE LAW FIRMS DATA?

Law firms that use foreign-based servers should be cautious.  It is highly recommended that all data be entirely hosted in Canada.  This would avoid jurisdictional issues associated with privacy and access.  The law firm would need to understand how it would be able to access their data, how quickly can the access their data, and in what format.

  1. WHO WILL LEGALLY OWN THE CLOUD EQUIPMENT FOR THE LAW FIRM?

Private cloud services are very expensive and difficult to maintain. Many managed IT services providers and cloud services providers rent servers from third parties to minimize their IT investment. The customer can benefit from this cost savings, but it can create problems with access, control, cyber security, and accountability for system performance. Owning and operating their own equipment allows cloud services providers to be responsive 24/7 as well as complete control of the IT infrastructure.  This gives a clear line of responsibility.

  1. HOW DOES THE MANAGED IT SERVICES PROVIDER KNOW THE SOLUTION IS RELIABLE?

Cloud IT services providers and managed IT services providers that understand a law firms unique IT requirements are a good starting point.  The law firm will need to ensure that their law firm practice will not be interrupted by the technology and managed of the IT infrastructure.  Law firms should look at a redundant server or redundant solution that will immediately take over a malfunctioning servers workload therefore preventing a major disruption. There is no reason why a managed IT services provider or cloud services provider should fail to provide multilevel redundancy solution.

Top 10 questions for Managed IT Services for Law Firms 2

  1. WHAT IS THE BACKUP PROTOCOL FOR THE MANAGED IT SERVICES PROVIDER?

In the event of complete system failure, the law firms data should be stored in more than one location and incremental backups should be kept.  There should be levels of backups at another secondary location.  The managed IT services provider must test the backup process end-to-end regularly as well as ensure compliance with the law society and applicable privacy laws.

  1. DOES THE MANAGED IT SERVICES FOR LAW FIRMS? OFFER 24/7/365 TECHNICAL SUPPORT?

Support and responsiveness are essential when outsourcing your IT to a managed IT services provider for law firms. For busy law firms, the usually operate outside the managed services providers regular hours. There should be a clear response protocol for afterhours technical support services. Providing technical support services for legal software is also a priority resulting in working with vendors as easy.

  1. WHAT IS THE COST FOR MANAGED IT SERVICES FOR LAW FIRMS?

As your law firm no longer needs to purchase or maintain central equipment and operating software, cloud IT services eliminates capital expenditures. Cloud IT services providers provide the firm with a predictable monthly fee that covers their equipment, management, and customer service. Poor planning and communication by the managed IT services provider can result in unexpected costs. For law firms, a “one-size-fits-all” approach can be very expensive and cause major cyber security issues. When you deal with a managed IT services provider who specializes in legal IT, they can provide an accurate quote based on the appropriate resources for your law firm. It is important for the managed IT services provider to have a comprehensive migration and implementation plan in place to avoid incurring additional costs.  The law firm need to ensure that the cloud services model offers elasticity resulting in the law firm being able to scale up or down their IT resources easily.

Top 10 questions for Managed IT Services for Law Firms 1

  1. WHAT IS THE SCOPE OF SERVICE FOR MANAGED IT SERVICES FOR LAW FIRMS?

When you sign a service agreement with a cloud services provider or managed IT services provider, you need to have a full understanding of what is included.

  • Unlimited remote help desk support services
  • Virtual desktop environment for users
  • Cloud servers, email servers, SQL servers, networking equipment, operating software, etc.
  • Professional management including IT planning, system maintenance, upgrades, patching and monitoring
  • Data backups including regular testing
  • Help desk support with an afterhours number

365 iT SOLUTIONS  is CyberSecure Canada federally certified and award-winning managed IT services Toronto.

Our complimentary data breach scan will be able to check the darkweb to see if you have been compromised.

We are a boutique Toronto IT consulting firm specializes in award winning Managed IT ServicesCyber Security Training and Dark Web Monitoring, Business continuity and disaster recovery (BCDR)IT Support ServicesIT Outsourcing Services, Managed Security ServicesTech Support Services,  and Cloud Services.

We Make IT Simple!

 

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How Managed IT Services in Toronto Work

The GTA has over 215,000 businesses with many of them asking how managed IT services in Toronto work to help their business grow and stay protected.

Count on One of the Best IT Companies in Toronto to provide you with cost-effective IT solutions

With our technical support services, we can take care of anything from IT system breakdowns to setting up new computers. We are experts in professional technical support diagnostics, and tech support troubleshooting.

Our Toronto Managed IT support team is one of the most experienced in Toronto when it comes to managing hardware, software, networks, servers, Office 365, Gmail, printers, laptops, or smart devices, so no matter what your IT needs are, you can trust on our technical support services.

How Managed IT Services in Toronto Work 3

Managed IT Service Mississauga

According to City of Mississauga, there are over 16,000 registered businesses in the area.

With 365 iT SOLUTIONS managed IT services in Mississauga, you can keep your users happy and reduce your IT issues.

Why are we the Mississauga Managed IT Company right choice for your business?

We offer IT support, IT helpdesk, and IT consulting at a reasonable price.

Our technical support is available during holidays, off-hours, and weekends.

We will ensure that your organization only pays for the IT services that they require with our flexible technical support packages.

No matter where you are in North America, our 100% Canadian based technical support team will assist you.

365 iT SOLUTIONS takes a proactive IT support and IT management approach to solving IT problems resulting in keeping your business within your IT budget.

We use enterprise-class tools to provide your organization with innovative tools at a fraction of the cost of what you would pay elsewhere.

365 iT SOLUTIONS also offers the following IT solutions in Mississauga:

  • Mississauga IT Consulting Services
  • Helpdesk Mississauga
  • Mississauga IT Support Services
  • Mississauga Outsourced IT Services

It is a company based in Mississauga, contact 365 iT SOLUTIONS that specializes in managed IT services.

We will keep your business running smoothly with cost-effective Managed IT Services in Mississauga that will give you peace of mind.

Compared to other Mississauga IT companies, 365 iT SOLUTIONS  Managed IT Services delivers more than the competition with award winning technical support services.

Organizations offer a wide range of IT support services that includes monitoring, management, backup, patching, and threat protection.

Our technical support team is available 24 hours a day, 7 days a week.

How Managed IT Services in Toronto Work 2

Managed IT Services Vaughan

The managed IT services 365 iT SOLUTIONS  offers in Vaughan will give you peace of mind

By your organization utilizing managed IT services Vaughan, you can improve your IT performance, reduce your IT expenses, and reduce the IT risk to your business.

What are the benefits of working with 365 iT SOLUTIONS  for managed IT services in Vaughan?

We ensure the security of your data, backups, and proactive management.

365 iT SOLUTIONS  is dedicated to providing fast and accurate resolutions to all technical support incidents.

We ensure that your critical IT infrastructure and services are maintained within budget and on time.

Our dedicated help desk support team are trained to meet your business needs with their extensive knowledge of your network environment and ensure your end-users are not slowed down by IT issues.

Get in touch with 365 iT SOLUTIONS  Managed IT Services in Vaughan today.

You can choose from a wide range of services when you choose 365 iT SOLUTIONS  Managed IT Services in Vaughan, including:

  • IT Service Helpdesk
  • IT Support Helpdesk
  • Network Support
  • Managed IT Services
  • Cloud Services
  • Proactive Monitoring and Management
  • Backup and Recovery
  • Protection against cyber threats
  • IT Consulting Services

How Managed IT Services in Toronto Work 1

Count on Vaughan’s most reliable IT Company for all your IT needs.

How Managed IT Services in Toronto Work? They are complex but can be easily managed with the right managed IT services provider. We have the ability to offer managed IT Toronto, managed IT Mississauga, Managed IT Brampton, Managed IT Vaughan, Managed IT Markham and so much more.

365 iT SOLUTIONS  provides your business with the advantage of managed IT services by offering the following services:

  • Monitoring you IT systems efficiently by us.
  • Updated patches to ensure that your systems are always up to date.
  • Our team will notify you about system events that require immediate action.
  • 365 iT SOLUTIONS managed IT services deliver more than any other IT company in the Toronto area.

There is a wide range of IT companies in the Toronto area including:

  • Markham IT solutions
  • Vaughan IT solutions
  • Toronto IT solutions
  • Brampton IT solutions
  • Mississauga IT solutions

All these managed IT services companies will offer you proactive monitoring, management, data centers, backup, restoration, patching, and cyber threat protection.

365 iT SOLUTIONS  is federally certified under CyberSecure Canada certification. We are one of the first ten nationwide to be certified as well as being an award-winning managed IT services Toronto.

Our complimentary data breach scan will be able to check the darkweb to see if you have been compromised.

We are a boutique Toronto IT consulting firm specializes in award winning Managed IT ServicesCyber Security Training and Dark Web Monitoring, Business continuity and disaster recovery (BCDR)IT Support ServicesIT Outsourcing Services, Managed Security ServicesTech Support Services,  and Cloud Services.

We Make IT Simple!

 

 

 

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Factors that Affect Managed IT Services Price

Here is a breakdown of the factors that affect managed IT services price as more organizations turn to managed IT services.

Service Time Required

A managed IT services provider MSP will spend technical service time discussing problems or concerns in your IT infrastructure with you.  There will be networks that require very little time to support while others will be more complicated.

A good proactive managed service provider MSP will offer technical support services covering your entire IT infrastructure.

Here is some information you should have ready when interviewing a managed IT services provider in Toronto.

  1. What is the size of your IT infrastructure including users, workstations, and servers?
  2. Does your organization require weekend or after-hours technical support?
  3. What response time is acceptable to a technical support issue?
  4. Are there any recurring tech support issues?

Factors that Affect Managed IT Services Price 1

Technical Service Time Pricing 

Most managed IT services MSP provider offer a flat monthly fee with unlimited remote technical support services. If you are working with an IT consulting company in Toronto on a hourly basis, you can be looking at hourly billable rates that range from $150 to $250 per hour depending on the company.

In the plan you get from managed IT service providers, service time is included. Depending on your IT infrastructure needs, plans range from $50 to $150 per user per month.

Amount of Network Users

More technical support is needed as the user grow. Mobile devices and tablets should also be included in your network inventory as they still need to be managed and secured against cyber security threats. BYOD (Bring Your Own Device) cyber security risks are on the rise however MDM services will cost more to support.

Depending on the software, services, and hardware included, organizations can look at $50 to $400 per user per month for fully managed IT services. On the higher end, you are looking at unlimited remote technical support, next-gen antivirus, Microsoft 365 licensing, cyber security software, hardware-as-a-service, and much more.

Factors that Affect Managed IT Services Price 2

Amount of Virtual and Physical Servers

Server managed IT services technical support prices will be affected by the number of servers an organization has in its IT infrastructure. There more servers an organization has, the more complex the network, firewall, backups, cyber security measures, and much more.

Managed IT services providers (MSP) typically charge a flat monthly fee for proactively managing the servers. Proactive management of servers can start at $100 per month plus the addition of Backup and Data Recovery (BDR) servers.

Amount of Data

When looking into the pricing of managed IT services (MSP), an organization should consider how much data they need managed and backed up. The more data, the higher the monthly fee. Organizations need to plan to protect from so many possible issues including data accessibility, cybercrime, equipment, software, and human error.

Organizations need to ensure the network is secure and prepare for a disaster. To comply with government regulations, some financial or health services companies must keep backups for many years.

Factors that Affect Managed IT Services Price 3

Network Proactive Management and Maintenance

Managed IT services providers (MSP) need to be a long-term strategic partner for an organization. An organization needs to review what kind of service they need from a managed IT services Toronto provider. This needs to include cyber security, proactive management, and future planning.

We hope this article helps answer the following questions when selecting a long-term managed IT services provider Toronto.

What question should you address when considering managed IT service price and providers?

  1. What does managed IT services costs?
  2. What is the duration of service for managed IT services?
  3. How many users are going to be supported under managed IT services?
  4. How many servers are going to be supported under managed IT services?
  5. How much data need to be managed and backed up?

In general, managed IT services in Toronto cost from $50 to $125 per user depending on what is included plus onboarding fees.   It is best practice to consult with multiple managed IT services providers to get a clear estimate of how much your organization can expect to spend.

365 iT SOLUTIONS  is federally certified under CyberSecure Canada certification, award-winning managed IT services Toronto, and one of Canada’s first 10 organizations to be certified under Cyber Secure Canada.

Our complimentary data breach scan that will be able to check the darkweb to check of hackers can have your compromised credentials.

We are a boutique Toronto IT consulting firm specializes in award winning Managed IT ServicesCyber Security Training and Dark Web Monitoring, IT Outsourcing Services, Managed Security ServicesTech Support Services,  Business continuity and disaster recovery (BCDR)IT Support Services, and Cloud Services.

We Make IT Simple!

 

 

 

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How Much Does Managed IT Services Cost

One common question for organizations is how much does managed IT services cost? There are many factors in the price of a Managed IT service provider, but there are also many common factors that affect baseline price.

Many organizations feel overwhelmed with their IT technical support problems. In that case, the organization may consider hiring another company to assist. Managed IT service providers (MSPs) are companies that manage other organizations IT infrastructure.

Global IT service spending is estimated to reach 1.1 billion dollars according to Gartner. Managed IT Services costs vary from $25 to $250 per user/device per month.

A good managed IT services provider can provide a quick estimate on how much managed IT services will cost you however they should offer a complimentary network assessment to evaluate several parts of your organization.

The complimentary network and security assessment should cover these areas:

  • Identify current technical support and IT infrastructure issues
  • Evaluate current IT infrastructure, cyber security practices, and history of the IT network
  • Identify the organizations “wants” regarding technology, cyber security, and future company growth
  • Produce a custom plan and proposal based on your organization

Like a good IT department, this will create a solid foundation from day 1 when entering a long-term partnership with a managed IT services provider.

The goal for a managed IT service provider is to exceed expectations, offer locked in prices, and make IT reliable.

How Much Does Managed IT Services Cost 1

As a baseline, an organization can estimate how much they will spend on managed IT services based on five key factors.

Managed IT services provider (MSP) prices are affected by five factors:

  1. The required amount of service time
  2. The number of users
  3. The number of servers
  4. The amount of data
  5. Changing needs

How Much Does Managed IT Services Cost 2

Here are some hidden fees a managed IT services provider may have hidden or not revealed unless asked. Lower costs do mean a different quality of service or non-enterprise-class tools.

  1. New computer setups are an additional charge.
  2. They will cap the number of hours per month, anything extra is billable.
  3. You will only have access to level 1 and level 2 technical support, level 3 technical support will be extra.
  4. They will look at locking you into a multiyear managed IT services agreement.
  5. All software services will be extra or come with an additional cost such as anti-virus.
  6. They will charge for every item on your network including firewalls, network switches, printers, etc.
  7. They are not federally certified under CyberSecure Canada

All these items affect the pricing for monthly managed IT services. If you compare a flat fee company that includes everything in their monthly managed IT services compared to another managed IT services provider that gives you the bare minimum and make everything an extra cost, the flat fee company will be more cost effective over the long run.

A good managed IT services provider (MSP) perform a complimentary assessment, break down their services in different clearly in a proposal, and be able to clearly cover their plan to offer your organization proactive managed IT services.

Technical support IT issues should not be getting in the way of productivity, cyber security, and growth.

365 iT SOLUTIONS  is a leader in getting IT issues resolved while maintaining an organizations IT budget using our federally certified Managed IT Company in Toronto.

Why do organization work with 365 iT SOLUTIONS  for Toronto IT Solutions?

Simple, we make IT simples!

Our clients have total confidence in their IT systems, cyber security, and growth using our team of Toronto based IT technical support experts.

We save organizations time and money in critical IT project implementation by including our project guarantee. No surprise cost as our IT project management offers fixed costs.

Our award-winning technical support service desk is active 24/7/365 ensuring our clients do not have to worry about off-hours, holidays, vacations, and employees leaving.

Our cost-effective IT solutions are delivered to our clients as they have created a long-term partnership with one of the best IT companies in Toronto.

The managed IT services (MSP) team can system breakdowns, setup new computers, conduct expert IT diagnosis, troubleshoot technical support issues, and create documented remedies for cyber security incidents.

We are you IT department from configuration, hardware, software, network, servers, office 365, printer, and laptops. Our clients trust us as we are a federally certified managed IT services provider (MSP) and one of the most experienced Toronto Managed IT support teams and support services.

365 iT SOLUTIONS  is federally certified under CyberSecure Canada certification, award-winning managed IT services Toronto, and one of Canada’s first 10 organizations to be certified under Cyber Secure Canada.

Hackers can have your credentials to compromise your account. We offer a complimentary data breach scan that will be able to check the darkweb.

We are a boutique Toronto IT consulting firm specializes in award winning Managed IT ServicesCyber Security Training and Dark Web MonitoringBusiness continuity and disaster recovery (BCDR)IT Support ServicesIT Outsourcing Services. Managed Security ServicesTech Support Services, and Cloud Services.

We Make IT Simple!

 

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How do Managed IT Services Providers Help Businesses Win

All companies required an IT services provider but how do managed IT services providers help business win when it comes to technology and beating the competition?

Many business owners and management teams have spent a lot of time determining their IT needs using various services including IT departments, IT services providers on an ad-hoc service, or a fully managed IT services provider Toronto.

It is highly advised to do your homework when it comes to picking a long-term managed IT services provider or any other IT support services.  A company cannot simply search online for a company and pick the one with the cheapest price or even one that has the best rating.  When you run the appropriate process, you will not get the cheapest price, or you may be getting a very high price for managed IT services, or even services you do not need.

If organizations are looking forward to getting the most out of IT support services, they will need to do their research first. Even for employees with a lot of IT knowledge, they may not even know where to start when they are looking for proactive IT services information.

If you are looking for managed IT services Toronto, this outline can help you with any IT support needs you might have to support your business. With this information, you can make an informed decision about what is right for your business and what kind of proactive IT support services you will require.

How do Managed IT Services Providers Help Businesses Win

IT Support Services Option 1 – Managed IT Services

Managed IT services provider in Toronto usually take over your in-house IT department for a fixed fee that has been agreed upon between the parties. During the installation, proactive maintenance, and tech support services for all your devices, PCs, and users connected to your network, they will be responsible for everything from A-Z.

In addition, the managed IT services provider will also be able to provide hardware and software support that is required by your organization.  This is the best cost effective option if you require routine proactive maintenance and IT support service as well as planning the budget for your monthly operations.

By many business professionals, managed IT services is the most cost-effective and smartest option for any business. Under this managed services provider agreements, your business will not have to worry about IT support issues anymore if you use a managed IT services provider with unlimited remote tech support services and proactive network management.

The managed IT services provider (MSP) will proactively keep your networks and systems functioning no matter what. You can protect your entire IT infrastructure as well as the data on it from many common problems, including lost devices, hardware failures, fires, and much more.

This option is how managed IT services providers help businesses win.

How do Managed IT Services Providers Help Businesses Win

IT Support Services Option 2 – Technology-as-a-Service

Another option to IT Support Services Option 1 – Managed IT Services is to implement technology into your monthly IT support services agreement.  Under this agreement, the managed IT services provider will include new hardware, software, and technical support for companies. By utilizing this service, you can ensure that your business will always be using the latest hardware and software. Technology as a service lets you avoid the high costs associated with buying new hardware and software each time you need it, but you will pay much more over the course of time for the same hardware and services.  Additionally, you should keep an eye out for the services they offer to ensure they are able to handle your needs and that their pricing is not too high.

This option is how managed IT services providers help businesses win however it will be more expensive as there will be a monthly hardware cost associated with your monthly managed services agreement.

How do Managed IT Services Providers Help Businesses Win

IT Support Services Option 3 – Time and Materials

This is not considered managed IT services and looked as a very reactive way to handle IT support services. It is often referred to as “break-fix” because it involves time and materials. When something “breaks,” the technician is paid an hourly rate agreed upon by both parties. It’s a very easy way to pay for IT services, but it usually does not benefit you and ends up leading to more expensive basic services.

We would not recommend time and materials-based approach to IT support services. Having a break-fix model allows your IT company to charge you on an hourly basis as well as not requiring them to stabilize your network the correct way. There are many reasons why the break-fix model is not a good solution for computer networks, because they require ongoing proactive maintenance and proactive monitoring.

The process of choosing the right IT solution for your business can take a lot of time and effort.  How do managed IT services providers help businesses? Simple, it is a win-win situation for your business. Whenever you need IT support services or to navigate the confusing world of IT support services, a managed IT services provider can help.

365 iT SOLUTIONS  is federally certified under CyberSecure Canada certification, award-winning managed IT services Toronto, and one of Canada’s first 10 organizations to be certified under Cyber Secure Canada.

Hackers can have your credentials to compromise your account. We offer a complimentary data breach scan that will be able to check the darkweb.

We are a boutique Toronto IT consulting firm specializes in award winning Managed IT ServicesCyber Security Training and Dark Web MonitoringBusiness continuity and disaster recovery (BCDR)IT Support ServicesIT Outsourcing Services. Managed Security ServicesTech Support Services, and Cloud Services.

We Make IT Simple!

 

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Hackers are targeting returning employees email

As things continuously change and more organizations are calling back employees, hacker are targeting returning employees as they are becoming easy target.

Hackers are proactive and creative resulting in them changing security breach tactics as a result from COVID-19 restrictions being lifted and employees returning to offices.  There is a new phishing campaign that is targeting those in the physical workplace as a welcome back message from a c-level executive.

The phishing email will look legitimate as has the company’s official logo in the header and was signed by a spoof C-level executive.  The hackers also show the companies precautionary measures and changes to its business operations that it is taking in response to the pandemic.

Hackers are targeting returning employees and managed IT services Toronto providers have been actively working at stopping such cyber threats from impacting companies.

There are also other fake emails that include employees being tricked into believing that they are receiving an email from their company that redirects them to what looks like the company Microsoft SharePoint site. If you or your employees engage with these documents, it becomes apparent that they are not authentic and instead are phishing mechanisms designed to steal account credentials within moments.

If this happens, you should immediately alert your managed IT services provider or IT department.

A new hacker phishing technique

Managed IT services providers and managed security services providers have identified a new technique used by hackers called cloning of validated credentials. If the login information is entered incorrectly the first few times, the panel will respond with an error message that states: “Your account or password is incorrect.”.

As soon as the employee enters their login information a few times, they will be redirected to a Microsoft page. In this manner, the employee would seem to have access to his OneDrive documents since their login information appeared to be correct.

Cyber criminals that are good actors pose a serious cyber security threat. As the shift towards more workers working remotely has led to an increase in the number of cyberattacks attempting to exploit remote login credentials. It is very likely the number of cyberattacks targeting on-premises networks and office-based workers will also continue to grow over the next few months.

Businesses are embracing hybrid work. It can lead to greater employee engagement, better-satisfied teams, and more productive enterprises at a time when jobs are at record highs.

As we embrace this new world of work, it’s easy to overlook one of the biggest challenges, maintaining proactive cybersecurity.

Hackers are targeting returning employees but here a few simple tips to protect your organization that you can discuss with your managed IT services provider.

Hackers are targeting returning employees risks

  1. What are you cyber security risks

During the COVID-19 pandemic, online fraud rose 70 percent due to increased working from home. COVID-19 pandemic testing scams and QR code hacks were among the many cyber security threats. Cyber security leaders need to proactively stay ahead of the cyber security risks by identifying new threats and having better preventive controls.

Weak cyber security should also be discussed with the rest of the company, your IT department, and your managed IT services provider. Organizations face financial losses as well as an increase in anxiety among employees. Proactively protecting against cyber security breaches and ransomware is essential.

Organizations need to raise cyber security awareness as well as know that the managed IT services provider is there to help if they have any concerns.

Hackers are targeting returning employees tools

  1. Use email strategically

Email is one of the easiest and primary ways hackers to break into businesses as they create fake email accounts that appear to be mostly a senior teammate or c-level executive at the company.

Managed IT services providers are helping organizations reduce their reliance on email for communications by using more channel-based messaging apps such as Microsoft Teams as they are more secure and easier to share than email chains.

Hackers are targeting returning employees users

  1. Give employees the right tools

Managed IT services providers and IT departments must ensure the needs of employees are met. The risk of sensitive data leaving the organization increases if employees find a way. Shadow IT practices cannot be undone once they’re implemented. With a dedicated security and compliance ecosystem, enterprise-ready collaboration tools can easily integrate with security staples.

Hackers are targeting returning employees email

  1. Manage user accounts and devices

Many workers are using their own WiFi resulting in organizations needing to create a new cyber security baseline. Organizations need to take control of their identity in a hybrid workplace to keep information secure. They need to ensure the appropriate people can only view your data, no matter where they are, with session duration metrics and two-factor authentication.

Organizations should discuss with their managed IT services providers or IT department additional cyber security measures to guard against users and devices that are jailbroken or rooted, including session management tools, default browser controls, and the ability to block jailbroken or rooted devices.

  1. Change your mind set about cyber security

Due to recent events since COVID-19 pandemic, the work environment and the cyber security environment have drastically changed the same way workers changed and cyber security threats changed.

Organizations need to allow managed IT services providers or their IT department to be able to secure work-from-home spaces in the same way they protect offices. They need to provide enterprise-grade tools for remote and hybrid workers such as office suites and collaboration tools that will ensure they will not need to use non-enterprise grade or non-sanctioned platforms.

Cyber security always comes first.

Why ransomware attacks avoid the cloud? Simple, it is much easier to secure.

365 iT SOLUTIONS  is one of Canada’s first 10 organizations to be federally certified under CyberSecure Canada certification and award-winning managed IT services Toronto.

We offer a complimentary data breach scan that will be able to review if your credentials have been compromised by hackers.

We are the leading IT managed services Toronto. Our boutique Toronto IT consulting firm specializes in award winning Managed IT ServicesManaged Security ServicesTech Support ServicesCloud ServicesCyber Security Training and Dark Web MonitoringBusiness continuity and disaster recovery (BCDR)IT Support Services, and IT Outsourcing Services.

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6 Proactive Steps to Protect from Cyberattacks

With all the current trouble in the world, there a has been an increased concerned about retaliatory cyberattacks and here are 6 proactive steps to protect from cyberattacks.

To protect from cyberattacks, you will have to look at many possible attack vectors such as DDoS, phishing, disinformation, misinformation, and influence campaigns. Several of the attacks are expected to be carried out by hackers and cyber criminals.

Cyber security experts say organizations need to take these six proactive cyber security measures immediately to prepare for these possible cyberattacks and protect from cyberattacks.

Why Ransomware Attacks Avoid the Cloud 1

  1. Know your cyber security exposure, everyone is not the same

Various levels of exposure to cyberattacks exist.  You need to ensure your cyber security controls are up to date. You should be particularly cautious of user and admin credentials.

There is a recommendation from the CYBERSECURITY & INFRASTRUCTURE SECURITY AGENCY that all organizations proactively monitor, inspect, and isolate traffic, as well as review access controls.

As a leading managed IT services Toronto, we can help any organization or IT department meet these cyber security demands to protect from cyberattacks.

Cyber criminals and hackers look to becoming threat actors looking for ways to harm organizations.

Why Ransomware Attacks Avoid the Cloud

  1. Minimize your cyberattack surface

A next generation anti-virus with active EDR will provide you with detailed information about your IT environment as well as endpoint detection and response (EDR).  There is an advisory on strong passwords released by the National Security Agency. Since the number of network infrastructure compromises have grown at an alarming rate over the past few years, the NSA states it is important to authenticate network devices to protect from cyberattacks.

If you work with a managed IT service Toronto, you will be able to see everything regarding your network as well as create a plan to protect it proactively.

Why Ransomware Attacks Avoid the Cloud 3

  1. Understand the basics of Cybersecurity

Cyber criminals and hackers follow similar tactics in cyberattacks involving disk wiping malware including HermeticWiper. These attacks are significant because the hackers have access to systems.

Preparing for such threats always involves basic cyber security measures. This would include proactively patching, multi-factor authentication, and much more.  As a result of recent wiper attacks, especially those carried out by ransomware gangs, they may wipe your data if you do not pay them hence why backups are important.

Microsoft 365, Google Workplace, and other similar environments should all have Multi Factor Authentication enabled including legacy authentication disabled. Routers should be updated, password protected, and not exposed to the public. In addition, be sure to keep your intruder detection and incident response plans up to date.

With your managed IT services provider or IT department, you can create a crisis response team to deal with cybersecurity incidents.

 

  1. Use Properly Configured VPN Connections

Organizations are at risk from the cyberattacks likely to happen in B2B VPN connections using unfiltered by security controls. Organizations need to make sure B2B VPN connections don’t become an entry point for attackers.

If an organization does not allow protocol blocking, you should block high-risk protocols or limit their destinations. B2B VPN egress points should also be monitored for netflow, and if anything goes wrong, they should be shut down fast.

  1. Keep in touch with Cyber Security

Organizations can only do so much by implementing security controls they do not have in place to prepare for potential cyberattacks. A managed IT services in Toronto or your IT department can help reduce exposure to cyberattacks like advanced phishing, misinformation campaigns, and cyberattacks. Employees need to know the cyber threats and report any suspicious emails or files as soon as possible.

  1. Limit changes to Cyber Security

Proactive IT management should always minimize changes and investigate all new software, executables, and high-privilege accounts in any environment.  Cyber security professional also recommends enhancing change control and change monitoring for all privileged accounts.

Many organizations do not believe they have a cyber security risk from cyberattacks. While they are not specific targets, they are just as likely as any other to become victims of opportunistic cyberattacks by hackers or cyber criminals such as threat actors.

With these 6 proactive steps to protect from cyberattacks, organizations will be following cyber security experts by following policies and strengthening their IT security policies and procedures.

365 iT SOLUTIONS  is one of Canada’s first 10 organizations to be federally certified under CyberSecure Canada certification.

Our complimentary data breach scan will be able to review if your credentials have been compromised by cyber criminals and hackers.

We are the leading managed IT services Toronto. Our boutique Toronto IT consulting firm specializes in award winning Managed IT ServicesTech Support ServicesCloud Services, Cyber Security Training and Dark Web MonitoringBusiness continuity and disaster recovery (BCDR), IT Support Services, Managed Security Services, and IT Outsourcing Services,

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Why Ransomware Attacks Avoid the Cloud

Many organizations wonder why ransomware attacks avoid the cloud as they see constant news of organizations being affected by cyber criminals and hackers.

Recently a successful ransomware attack halted production at 14 Toyota factories in Japan resulting in the automaker to shut down their combined output of 13,000 vehicles.

Ransomware threatens all industries and a recent SonicWall annual threat report for 2021 reveals a 231.7 percent increase in ransomware attacks since 2019.  In addition, the CISA, NSA, and FBI have all released an advisory stating that hackers are franchising their ransomware tools to less experienced hackers.

Organizations must protect against ransomware attacks as part of their overall cybersecurity strategy.  Proactively protecting endpoints from ransomware is mandatory. Ransomware is less of a threat if your organization is in the cloud.

Why Ransomware Attacks Avoid the Cloud 1

What Is Ransomware?

Data breaches involve stolen data, not ransomware. Ransomware is software that takes control of a system and then encrypts data so that it cannot be accessed until you pay a ransom.  Organizations can be crippled by this, effectively shut down until they can regain access to data.

Cloud environments are not seeing ransomware attacks, despite ransomware being a major cyber threat.

Why Ransomware Attacks Avoid the Cloud 2

A New Cyber Security Threat Landscape

Cloud control functions include building virtual servers, changing network routes, and gaining access to databases. Cloud management is controlled by the API control plane.

A cloud platform provider like Amazon, Google, or Microsoft matters most to your data’s security and resilience. The cloud makes replicating data cheap and easy. A well-architected cloud environment ensures your data is backed up multiple times. The key to blocking ransomware is multiple copies of your data to reduce the hacker’s ability to lock you out. The latest version of the data prior to the encryption can be reverted if an attacker encrypts your data and demands ransom.

Good design and architecture are critical for cloud security, not intrusion detection and security analysis. They are not trying to compromise your network to lock you out; they are trying to exploit cloud misconfigurations to exploit your cloud APIs and steal data right from under your nose.

Why Ransomware Attacks Avoid the Cloud 3

What Is Cloud Misconfiguration?

A cloud misconfiguration can range from a simple misconfiguration of a particular resource, such as leaving a port open to an architectural weakness that attackers can exploit to turn a small misconfiguration into a giant cyber security hole. If your organization operates in the cloud, your environment has both kinds of vulnerabilities. Since cloud services is software, these types of cyberattacks can be prevented with a proactive approach. A managed IT services Toronto provider can help plan this out.

Build Cloud Security on Policy

Cloud services infrastructure is designed and built so you don’t have to avoid the cloud. Managed IT services providers or developers own that process which changes the IT security team’s role fundamentally.

With a organization wide policy, an organization can state their security and compliance policies in a language that is clear and eliminate any configuration issues. You can use it to detect undesired conditions or things in running the cloud environment. This makes it possible for all cloud services to operate securely without ambiguity or disagreement about what the rules are and how they should be applied.

Harden Your Cloud Services Security Posture

Why ransomware attacks avoid the cloud? Simple, there are some guideline that all organizations must follow to be effective with cloud security as well as harden its cloud security posture:

  • Take action. Hackers use automation to detect misconfigurations in cloud environments. Regular cloud security audits are insufficient. Continuously assess your cloud environment with your managed IT services provider or IT department.

 

  • Don’ react, be proactive. Do not turn away from intrusion detection however there should be a large focus on preventing misconfiguration vulnerabilities. Cyberattacks on cloud services happen too fast for any technology or team to stop them in progress. A managed IT services Toronto provider will have tools in place to stop and proactively manage.

 

  • Develop your team. Proactive cyber security training empowers them to proactively protect the company. This in combination with your managed IT services provider being proactive will result in a better position to prevent misconfigurations.

 

  • Identify and measure. Create a list of processes, services, and data. This will allow you to measure cyber security measures and take a proactive approach with your managed IT services. This will prevent vulnerabilities and the resulting security incidents.

Proactive cyber security prevention is the best form of defense. To quickly identify and remedy cyber security misconfigurations.

Why ransomware attacks avoid the cloud? Simple, it is much easier to secure.

365 iT SOLUTIONS  is one of Canada’s first 10 organizations to be federally certified under CyberSecure Canada certification.

Our complimentary data breach scan will be able to review if your credentials have been compromised by cyber criminals and hackers.

We are the leading managed IT services Toronto. Our boutique Toronto IT consulting firm specializes in award winning Managed IT ServicesTech Support ServicesCloud Services, Cyber Security Training and Dark Web MonitoringBusiness continuity and disaster recovery (BCDR)IT Support ServicesManaged Security Services, and IT Outsourcing Services.

We Make IT Simple!

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Healthcare Apps are at Risk of Serious Vulnerabilities

The healthcare industry is dedicated to the well being of man kind however healthcare apps are at risk of serious vulnerabilities from hackers and cyber criminals.

As a managed IT services provider in Toronto and a new study from a worldwide cybersecurity firm, here are the reported alarming statistics:

  • 52 percent of healthcare applications have at least one serious vulnerability
  • 14 percent of healthcare apps remediate critical risks in the past three months.
  • 18 percent of healthcare applications critical vulnerabilities are fixed within one month of discovery.
  • 39 percent of healthcare apps cybersecurity exposure were remediated within the examined timeframe.
  • 67 percent of healthcare applications global attacks can be attributed to application specific cyberattacks.

The healthcare industry is one of the most regulated industries and a data breach can result in lawsuits that come with revenue loss, reputation, and other damages. Healthcare organizations have had to adapt their IT procedures and IT protocols that are in place to meet the challenges presented by the acceleration of digital transformation.

As a healthcare organization, abuse of functionality has been the most serious security vulnerability experienced in recent months. This refers to a type of attack that uses a website’s own features against it after gaining access to an organization’s network to harm the site. It is becoming increasingly common for attackers to exploit their targets, its hosting network, or its users by leaking sensitive information from their systems.

If you work with a managed IT services in Toronto or your internal IT department, the healthcare industry should ensure that it is improving its IT infrastructure and cybersecurity against critical vulnerabilities found within healthcare applications to reduce cybercriminal exposure to data breaches that have not been addressed quickly enough by the organizations. The longer these cybersecurity vulnerabilities remain open, and they are more likely they will be exploited by poor actors, hackers, or cybercriminals.

Healthcare Apps are at Risk of Serious Vulnerabilities 1 - 365 it solutions - managed IT services toronto 1

Malware and ransomware set to be a larger threat for healthcare

  • 55 percent of organizations recognize malware and ransomware as an ‘extreme’ cyber threat.
  • 75 percent of organizations believe malware and ransomware will increase over the next year.
  • 31 percent of healthcare organizations believe they will be part of a malware or ransomware attack.
  • 23 percent of IT support and IT cyber security teams believe they will be part of a targeted cyberattack.
  • 61 percent of healthcare organizations believe cybercriminals will use social engineering.
  • 47 percent of healthcare organizations believe cybercriminals will use phishing emails.
  • 39 percent of healthcare organizations believe cybercriminals will lure users to visit a compromised websites.
  • 49 percent of healthcare organizations report malware and ransomware as an evolving cyberattack.

All the statistics above were pulled from a report findings of the 2021 Malware and Ransomware report.  The report was put together by managed IT services providers, cybersecurity professionals, and inspection of many cybersecurity attacks.

With recent headlines highlighting high-profile ransomware and malware attacks, it is no wonder that organizations have set this problem as a priority. Cybersecurity research has shown that managed IT services, IT departments, and cybersecurity teams continue to struggle to determine how to effectively deal with ransomware threats as they continue to struggle to figure out how to effectively deal with these cyber threats.

It is crucial that organizations maintain a proper cybersecurity hygiene among their employees in the current era of remote working or working from home. To prevent the spread of malicious software, phishing attacks, or other cyber security threats, organizations need a plan.

Healthcare Apps are at Risk of Serious Vulnerabilities 1 - 365 it solutions - managed IT services toronto

Healthcare apps are at risk of serious vulnerabilities and as a managed IT services in Toronto, 365 iT SOLUTIONS can help.

365 iT SOLUTIONS  is Canadian federal government certified under CyberSecure Canada certification.

365 iT SOLUTIONS will be able to review if your credentials have been compromised by cyber criminals and hackers using our complimentary data breach scan report.

Looking for a managed IT services provider in Toronto? As a boutique Toronto IT consulting firm, 365 iT SOLUTIONS specializes in award winning Managed IT ServicesTech Support ServicesCloud ServicesManaged Security ServicesCyber Security Training and Dark Web MonitoringBusiness continuity and disaster recovery (BCDR), IT Support Services, and IT Outsourcing Services.

We Make IT Simple!