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Senior IT Support Help Desk Technician (Level 3)

Level 3 – Senior IT Support Help Desk Technician

Here we grow again!

365 iT SOLUTIONS is looking to add an awesome Level 3 Senior IT Support Help Desk Technician to our hand-picked tech support team.

Who Are We is 365 iT SOLUTIONS?

365 iT SOLUTIONS is Toronto’s leading Canadian IT consulting firm. Our entire technical support team is hand-picked and 100% Canadian.  Our tech support team delivers industry leading Managed IT Services, IT Support Services, IT Outsourcing Services, Tech Support Services and Cloud Services to Toronto based organizations with international presence.

Who Are The Clients at 365 iT SOLUTIONS?

365 iT SOLUTIONS has an impressive client portfolio. It consists of Toronto’s most elite and industry leading companies with an international presence. Our impressive clients range from government agencies to private corporations covering a wide variety of industries including insurance, healthcare, financial, engineering, law firms, construction, manufacturing, nonprofit (charities) and professional services.

Who Are We Looking For at 365 iT SOLUTIONS? 

365 iT SOLUTIONS is looking for our next superstar. We have been in hyper-growth mode and we want the right person to join our tech support services team.  We are not just looking for any person, we are looking for a new Senior Level 3 IT Support Services team member. Our biggest asset is our team and they are committed to technology as it is a passion, not a job.

Our new Senior Level 3 Tech Support Services superstar will join us as a full-time employee with a 6-month probation. Our internal IT technical support team likes to play in sandbox environments testing new technologies just for the fun of it.

We only use the best enterprise-class technology to proactively manage our client sites.  No freeware or consumer grade products are used. We use Enterprise class remote monitoring and management (RMM) and professional services automation (PSA) tools to proactively manage our client environments 24/7/365 with international offices.

What Are the Responsibilities at 365 iT SOLUTIONS? Full job description –  Level 3 Senior IT Support Help Desk Technician 

365 iT SOLUTIONS is Toronto’s leading IT consulting boutique firm offering industry leading IT solutions including Managed IT ServicesIT Support ServicesIT Outsourcing ServicesTech Support Services and Cloud Services.

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