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Remote IT Support And Monitoring

“365 iT SOLUTIONS has provided us with predictive monthly IT budget costs with no surprises or downtime. Our former managed IT services provided adequate services however our businesses did not align and they could not take our company to the next level. 365 iT SOLUTIONS delivered us the right IT solution plus a compete business plan on all future business needs.”

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Testimonials

What Our Clients Say About Us

Remote IT Monitoring and
Management

365 iT SOLUTIONS has built long-term relationships with clients by providing industry leading IT Consulting, Managed IT Services, and Cloud Services. Our industry leading IT support services team will fully support and monitor your network 24/7/365 including desktops, servers, cloud infrastructure, and backups ensuring your business operates at its maximum capability smoothly and securely.

365 iT SOLUTIONS is committed to using the most advanced industry leading tools for IT support services. This includes enterprise-class Remote Monitoring and Management (RMM) tools which continually monitors 24/7/365 the stability and security of your complete IT network so you can experience maximum network up-time, peak performance all while increasing your efficiency and allowing you to focus on your core business functions.

365 iT SOLUTIONS provides the following
business benefits via our IT solutions:

  • Less time spent on managing your IT infrastructure meaning more time spent nurturing and growing your business.
  • Proactive Managed IT Services and IT Support Services include complete network management and maintenance services that are performed efficiently and stealthily without disrupting your employees or business workflow.
  • Complete IT network management and IT Support Services reporting provides complete visibility into network health, security, and assets, allowing for budgeting of IT expenses, IT projects, and IT infrastructure upgrades.
  • Managed IT Services ensure your entire IT network infrastructure and IT assets remain operational for a flat monthly fee, allowing you to avoid unexpected IT management expenses and reducing your overall IT investment costs.
  • Our Remote Management and Monitoring (RMM) tool allows remote access ensuring 24/7/365 proactive IT support service and iT management support.
  • We can handle all daily IT management and maintenance tasks proactively so you don’t have to, including Windows updates, disk defragmentation, and disk cleanups to ensure your network is properly updated, managed, and maintained at all times.
  • All IT infrastructure updates and maintenance is performed during off-peak hours to minimize disruptions to your employees and business network.
01

Customized reports provide insight into your IT system, including executive summaries, status reports, configuration and inventory statistics, keeping you informed of the IT services you receive and the status of your IT network.

02

Your employees will receive fast, secure, remote technical IT support. Our advanced IT support help desk ticketing system and on-demand tunnel vision streamlines technician response time for quick and efficient resolution of all employee IT support issues.

03

Our team of experienced IT support technicians will monitor your network to ensure your network has the maximum up time. Our specialized monitoring service notifying our technicians of IT system failure and proactive IT network monitoring.

Custom IT Consulting Solutions

Every client has a unique need so 365 iT SOLUTIONS offers flexible service packages that allow you to find the IT solution that best fits your business needs and goals:
  • Turnkey proactive IT support services and network management
  • Proactive remote IT network monitoring
  • Regular network IT management
  • On-demand IT performance reporting
  • After-hours IT support services coverage
  • Application, server, and cloud monitoring

Proactive IT Support Services

To further suit your business needs, 365 iT SOLUTIONS offers you the choice of IT support services that makes the most sense for your users and business:
  • Remote IT support services
  • On-site technical support services
  • Telephone Help Desk Technical Support
  • Online Computer Technical Support Services
  • Custom Managed IT Services
  • Custom Cloud IT Services

Server IT Support & IT Management

Our expert Canadian IT support technical team can offer you server IT support remotely, offering you all the benefits of an in-house IT department – but without the added costs. This includes:
  • Regular proactive IT maintenance tasks
  • Backup solutions including onsite backups, offsite backups and Cloud Services backups
  • Remote server IT monitoring and IT management
  • Virus and spyware detection, control, removal and safety checks
  • User authentication activity verification
  • Proactive Patch and service pack management

365 iT SOLUTIONS believes IT should not be complicated. It should be affordable, hassle free and worry free.

365 iT SOLUTIONS is Toronto’s leading IT consulting firm delivering industry leading services including Managed IT Services, IT Support Services, IT Outsourcing Services, Tech Support Services and Cloud Services.

Whether you need the best IT Support, IT consulting or Cloud Services in Toronto, Brampton, Vaughan, Mississauga, Markham or GTA area. We have exactly what you are looking for, and we will always be there for you. From building custom IT solutions to setting up and maintaining servers and networks, to printers, scanners and printer consumables, we offer a wide range of industry leading IT products, IT services and IT management that are personalized to meet your specific business needs and goals.

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Assessment (Value $1,997)

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