Why have we become a leading Managed IT Services provider in the Toronto area? Simple, we are a true Managed IT Services provider therefore we offer our clients unlimited proactive Help Desk IT Support 24 hours a day, 365 days per year at a low fixed cost per month.
Our process is simple. When there is an IT support issue, your staff can contact us using three methods including the management tool, email or telephone. Our industry leading technical IT Support team members will answer handle the issue from start to finish using industry leading Remote Monitoring and Management (RMM) tools.
So what does our Managed IT Services program include?
- Proactive 24/7 Server and Network Device Remote Monitoring Using Industry Leading Tools.
- Unlimited Remote Help Desk Support for All Corporate Users.
- Workstations, Laptops, Tablets and Smart Devices.
- Servers, Network Attached Storage (NAS), Storage Area Network (SAN), Network Devices.
- Corporate Email system including Microsoft Exchange, Office 365.
- Centrally Controlled Corporate Anti-virus.
- Local and offsite (cloud) corporate data backup and disaster recovery.
- Complete monitoring including system performance monitoring.
- Pro-Active Maintenance for Server, Exchange, Database, and Active Directory.
- Website hosting and monitoring in ISO Canadian data centre.
- VMware Administration, Monitoring and Maintenance.