March 31, 2023

March 31 is World Backup Day

March 31 is World Backup Day and it is used so IT professionals including Toronto managed IT services provider can highlight the proactive work they do every day to keep clients, users, and data safe.

Why March 31 is World Backup Day celebrated?

The average worker spends 22 minutes a day dealing with IT issues, according to a recent study that was conducted. A year’s worth of lost productivity for each employee amounts to more than two weeks in lost productivity over the course of the year.

The lack of tech support for 15 employees earning an average of $18 per hour will cost your company over $1,900 in productivity per month if you do not provide them with tech support.

There is no doubt that even the smallest IT glitch can lead to a loss of revenue in the business environment of today. Whether it’s a faulty printer or an overloaded network, even the smallest error can result in disgruntled customers and employees.

It is always important to choose IT support services based on the needs of the company. When deciding, it is always a good idea to consider all the options you have before deciding so that you can make an informed choice. IT support can be divided into two types: reactive support and proactive support.

REACTIVE TECHNICAL SUPPORT SERVICES

In common parlance, it is known as a “break-fix” approach. The idea of fixing something that isn’t broken is not a good one. As a result of this type of IT support model, businesses are only able to deal with IT problems once the damage has already been done by the IT problems.

When an organization’s application or server goes down, a managed IT service provider will be able to diagnose and resolve the problem quickly.

As a result, your business suffers from long downtime and higher costs. Consequently, it is possible for considerable damage to be caused during the time it takes to find and fix the problem. In addition, managed service providers are also liable for unbudgeted bills because of reactive service.

BENEFITS FROM TORONTO MANAGED IT SERVICES

There will only be a charge for the hours that are billed for reactive IT support, which means that the fee will vary depending on the number of hours billed. It may be of interest to businesses with limited financial resources to take advantage of this variable fee model.

ISSUES WITH PROACTIVE IT SUPPORT SERVICES

By approaching IT support in a proactive manner, we can help prevent future problems in the future. As with any other problem, the key to solving it is identifying it as early as possible and resolving it before it becomes a major problem. For proactive support to be provided, it is necessary to automate processes and keep track of vital technology assets to provide proactive support in the long run.

With proactive support, your IT team will be able to identify hardware and software issues as soon as they arise because of proactive monitoring, allowing you to get a better understanding of the company’s IT infrastructure as a whole. The issue of hardware, on the other hand, requires the assistance of an on-site technician to be resolved. It is possible to fix software issues remotely, on the other hand, when they are caused by hardware. There is a general opinion that proactive IT support is better than reactive IT support because it results in fewer downtimes because of fewer problems.

A monthly fee, as well as the ongoing network monitoring that comes with the service, may make it seem expensive.

There is a need for qualified individuals to monitor network traffic on a regular basis. It would not be possible for the monitoring software to function properly if this individual were not present. In addition, since you will be purchasing the same services each month, you will be able to plan and budget better because you will be purchasing the same services every month.

PROACTIVE MANAGED IT SERVICES CAN PROVIDE MANY BENEFITS

Therefore, proactive IT support and round-the-clock monitoring are always available to you. The result is that your systems will remain free from malware and will run more efficiently and faster because of this.

As a result of properly monitored systems, many faults can be detected before your employees become aware of them, reducing the amount of downtime that occurs.

To make informed business decisions, your managed service provider must be able to collect, organize, analyze, and share the data you need.

If you plan your tech strategy in advance, you will not have to react to problems as they arise.

If your business is affected by a fire, flood, or cyberattack, make sure you have a disaster recovery plan in place.

WHICH ARE THE BEST BACKUP OPTIONS FOR ME?

The support that we offer to your firm can be provided both reactively and pro-actively. If you only need IT assistance for a few issues, reactive IT support may be the best option for you.

If you are proactive with regards to security, you will be able to alleviate the burden on your IT department or staff. As a result, your team will be able to concentrate on improving and growing instead of worrying about maintenance issues.

It is often the case that managed IT services are more cost-effective than in-house IT support in the long run, since they involve fewer downtimes, longer equipment lifespans, and a lower risk of cyberattacks.

When budgeting for your IT needs, you can choose either of the two options above.

World backup day is important that you weigh your options carefully if you want to choose an IT support plan that meets your needs. In most cases, firms offer both services, so you don’t have to worry about choosing one over the other.

Here is a list of some of the best backup software for small businesses: