Many business owners and upper management often evaluate the following question, is technology helping or hurting their business? Without the right technology in place, many businesses spend unnecessary time and money. Here are some key points to address to help you determine if your IT is helping or hurting your business.
How Fast is Your IT Response Time?
Business 101, time is money. There is no way to put that in a more simple way. Business need to weigh downtime versus burn rate. How much do employees cost your per hour? How much do you spend on rent? Utilities? Loss of business? So many areas that in the end cost you money. Can your IT team fix tech support issues quickly? It does not matter if you have an internal IT department of a managed IT services provider, all companies must have a guaranteed response time in place when IT support issues arise. The goal of the response time is to save time and money.
How Secure is Your Company Email?
Like most companies, you receive SPAM emails plus you have sensitive emails with confidential information. You must create a plan with your IT team or IT consultant that will allow you to store and save all of your company data securely and efficiently. Companies should also invest into proper email encryption and email archiving as this will allow you to secure, store, and file your emails all while running your business efficiently.
Is Your Company within Industry Compliance?
This does not affect every business however everyday more companies are working with clients from regulated industries such as insurance, healthcare and others that deal with personal confidential information. It is very important that your consult with your team or a third party managed IT service providers to ensure you are 100% within industry compliance. Remember, if your business has a data breach of personal information, you must disclose it which can result in loss of business and reputation.
Is Your Company Data Secure?
With all the recent data and security leaks like Ashley Madison, all businesses have to remember that they are constantly threatened by theft or internal data leaks. This is a wide area to cover but there are a vast variety of options that are available to prevent this kind of security issue including internet monitoring which can help prevent internal information from leaving your business and implementing a corporate password reset policy. These are a couple of strategies that you should discuss with your IT team as it will significantly lower your organizations vulnerability to risk.
Our team can take a look at your network and give you a detailed report on if technology is helping or hurting your business?
365 iT SOLUTIONS can helps Toronto organizations protect themselves from hackers and cyber-criminals. Our Complimentary Network and Security Audit will demonstrate the difference experience can make and why we are the leading IT consulting firm offering Managed IT Services, IT Support Services, IT Outsourcing Services, Tech Support Services and Cloud Services.