Lets face it, there are many IT providers out there but how many of them are actual IT partners with their clients? By not applying technology properly, it leaves clients feeling uncertain about their current IT infrastructure and IT Provider.
There are many good IT providers however when companies are relying on outsourced IT to manage and maintain their IT infrastructure, it is vital that they deliver exactly what you need the business needs. This is where many fall short, you have to be more than a provider, you have to be a partner. Managed IT services is your entire IT partner and department rolled into one spot.
Managed IT services providers deliver the following to ensure their clients maximize their ROI:
- They deliver exceptional services to your entire company.
- They provide proper and consistent communication with your entire organization.
- They make things simple, no tech-talk.
- They provide a timely response to IT support questions, IT concerns and tech support requests.
- The have full knowledge of all technologies you are using and how your employees use it.
IT partners will get rid of uncertainty about your existing IT provider as they will provide you with a complete plan that will align your technology with your business goals. By switching from IT provider to IT partner, you will now have one of the most effective ways to proactively manage your IT infrastructure.
Your IT partner will bring the following to the business relationship by switching IT providers:
- They have real world experience with various technologies and different industries as they employ a team of in-house experienced IT techs support professionals who are well versed in various technologies and industries.
- They have real references and experience working on the same project. Google them and ask to see existing client testimonials and case studies.
- They provide clear communication at all times to ensure they are meeting all business goals and expectations.
- They present to you quarterly including past issue and future projects as well as an IT budget.
Ready to work with an IT partner over IT providers? See the difference experience makes!
365 iT SOLUTIONS is Toronto’s leading IT consulting firm offering a Complimentary Network and Security Audit. We deliver industry leading Managed IT Services, IT Support Services, IT Outsourcing Services, Tech Support Services and Cloud Services.