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Administrative Assistant

“Technology changes daily and the 365 iT SOLUTIONS team has helped use the latest technology to ensure maximum network uptime. By using their proactive managed IT services, they have ensured that our network is secure and our employees have access to a team of technical support team in a prompt and effective manner.”

Who Are We?

365 iT SOLUTIONS is Toronto’s leading Canadian IT consulting firm. Our entire technical support team is hand-picked and 100% Canadian. Our tech support team delivers industry leading Managed IT Services, IT Support Services, IT Outsourcing Services, Tech Support Services and Cloud Services to Toronto based organizations with international presence.

Who Are Our Clients?

365 iT SOLUTIONS has an impressive client portfolio. It consists of Toronto’s most elite and industry leading companies with an international presence. Our impressive clients range from government agencies to private corporations covering a wide variety of industries including insurance, healthcare, financial, engineering, law firms, construction, manufacturing, nonprofit (charities) and professional services.

Who Are We Looking For?

365 iT SOLUTIONS is looking for our next superstar. We have been in hyper-growth mode and we want the right person to join our sales and marketing team offering managed IT services. We are not just looking for any person, we are looking for a new Sales Executive Managed IT Services team member. Our biggest asset is our team and they are committed to technology as it is a passion, not a job.

Our new Sales Executive Managed IT Services superstar will join us as a full-time employee with a 6-month probation.

About the position

  • Greet and welcome visitors as soon as they arrive at the office
  • Direct visitors to the appropriate person/office
  • Screen, answer, assess and forward incoming phone calls
  • Assist with QuickBooks entries
  • Conduct client check-in calls to determine if they need anything and to follow up on quotes
  • Provide timely and consistent front line customer service to clients, suppliers and management team
  • Assist the Project Manager with daily projects that includes reporting, invoicing and auditing
  • Ensure the office area is tidy and presentable, with all necessary supplies
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort, and distribute daily mail/deliveries
  • Order front office supplies and keep an inventory of stock
  • Update calendars and schedule meetings
  • Arrange travel and accommodations, and prepare vouchers
  • Keep updated records of office expenses and costs
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
  • Proven work experience, or similar role
  • Proficiency in Microsoft Office Suite
  • Proficiency in QuickBooks
  • Hands-on experience with office equipment (e.g., fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise; self starter
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • A high school degree: additional certification in Office Management is a plus
  • Experience with IT Glue, Datto RMM, ConnectWise would be an asset
  • High degree of self-accountability
  • Tactful and diplomatic with sound judgement and discretion
  • Efficient, demonstrates a positive attitude and grace under pressure
  • Proactive and confident with a polished and professional style
  • Thrives in a fast-paced environment with competing priorities
  • Opportunity to provide administrative support in an innovative, entrepreneurial environment
  • A dynamic, collaborative, diverse and inclusive employer that is well-established in its industry
  • Competitive compensation package including comprehensive benefits and bonus program
  • Bonus pay + Overtime pay

Please send us your resume, hr@365it.ca

We always enjoy meeting new exciting people but please NO AGENCIES, NO DROP-INS & NO PHONE CALLS.

ALL QUALIFIED CANDIDATES WILL BE CONTACTED.

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