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4 Key Points When Selecting a Managed IT Services Providers (MSP)

Are you selecting a Managed IT Services Providers (MSP)?  Managed IT Services Providers (MSP) are your business partners as they are a vital role in all aspects of business operations and productivity.  With technology pushing cloud services and applications forward, businesses are eager to leverage technology to drive growth and productivity.

Business leaders leverage virtual technologies to remain competitive plus they are not in the business of managing their IT infrastructure including IT Support Head Desk, IT integration and disaster recovery.

By selecting a Managed IT Services Providers (MSP), this is a critical business decision that will help your organization succeed.  Businesses must ensure their Managed IT Services provider (MSP) is using the latest technology including industry leading tools such as Remote Monitoring and Management (RMM) Software to navigate the sophisticated and rigorous regulatory and PCI compliance issues involved in working with financial, health, or personal customer data.

Headlines are full of security breaches and security is becoming a bigger challenge for IT professionals.

Here are four key points to consider when Selecting a Managed IT Services Providers (MSP).


1. Comprehensive Technology

Businesses should ensure the IT support services provider they select has a wide range of tools to meet their current needs but also scalability to allow for growth as the business leverages cloud and virtual technology to develop new products and services.

A Managed IT Services Providers (MSP) offers proactive IT infrastructure maintenance and IT support.  Since they cover your entire IT infrastructure, they will handle everything including IT infrastructure, local and cloud storage, application management and much more.  All this is backed by a service level agreement (SLA).


2. Industry Best Practices

When selecting a Managed IT Services Providers (MSP), you should look at whether they are able to maintain and grow your IT infrastructure according to business goals and technology needs while maintaining industry best practices.

A Managed IT Services Providers (MSP) should ensure seamless migration for clients by taking existing infrastructure and applying the latest technology to it to increase network uptime and security.


3. Customer Service

Businesses should select a Managed IT Services Provider (MSP) with a commitment to their clients. Ensure you have a dedicated account manager who serves as a single point of contact.  This will provide quick support and escalation if required.

Your Managed IT Services Provider (MSP) has to be your leader in technology.  You should select an IT partner with fast, responsive and effective trouble shooting capabilities.  Managed IT Services Provider (MSP) should available to address problems around the clock.



A Managed IT Services Provider (MSP) must have a proven track record in securing client networks.  Your IT partner will allow you the flexibility to architect and design its infrastructure with security and disaster recovery elements across data centres and geographies.

With a robust infrastructure, your Managed IT Services Provider (MSP) must embed security into every aspect of your IT infrastructure including implementing proactive intrusion detection.  The Managed IT Services Provider (MSP) technical team should continuously monitor threats and ensure the security infrastructure is being optimised both physically and virtually redundancy at every level.


Successful companies know how to manage productivity in today’s complex environment.  It is critical that businesses select a Managed IT Services Provider (MSP) with a comprehensive suite of technologies.

365 iT SOLUTIONS is a leading IT consulting firm in Toronto. We provide industry leading Managed IT ServicesIT Support ServicesIT Outsourcing ServicesTech Support Services and Cloud Services.

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